KNOXVILLE, Tenn. (WATE) - New Year's Eve is expected to be one of the busiest days of the year for ride sharing services. That means peak ride times might cost riders more.
"Sometimes customers see a surge and think, let me wait it out," said Timothy Dennis, a ride share driver in Knoxville.
Dennis says just because there is surge pricing, doesn't always mean that drivers are being paid the same increase.
"It can be pennies on the dollar that the driver actually makes. Most of our money comes from our riders tipping us," said Dennis.
That pricing starts when demand for rides increases during things like special events, bad weather, or rush hour. Prices increase, according to Uber, to "help ensure those who need a ride can get one."
Even on days when pricing is expected to go up, it doesn't always mean it will.
"Ride share is a hit or miss opportunity because we have a lot of drivers on, or no drivers on,." said Dennis.
Riders can be sure they have the safest and most affordable ride by keeping a few tips in mind.
- Make multiple stops by sharing a ride with friends.
- Split the fare within the ride sharing application.
- Utilize carpool features (uberPOOL and LYFT Line) sharing a ride with riders in your area leaving around the same time (This feature is not yet available in Knoxville).
- Check your ride: car model, license plate number, driver details, etc.
- Be waiting for your driver outside. If a driver waits longer than 5 minutes they are able to cancel and charge a small fee. To avoid the fee, be ready to go.