Choosing a Credit Counseling Agency

Choosing a Credit Counseling Agency

There are numerous questions that consumers need to ask as they decide which credit counseling service is best for them.

Here are some of them:

  • Is the credit-counseling organization not-for-profit? How is it funded? Is it accredited by any outside agencies?
  • What training do counselors receive? Are they certified?
  • What fees, if any, will I be charged? There are many free counseling programs.
  • Will the counselors work with all my creditors, regardless of whether they financially support the organization?
  • Consumers might also want to find out if they can be counseled over the phone, or if they prefer, in person.
  • They'll also want to ask how their credit rating will be affected by counseling.

(Copyright 2001 by The Associated Press.  All Rights Reserved.)

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