Tracey Shake graduated from Farragut High School in 2005 and attended Pellissippi State for two years. She has always worked in customer care and loves working with the public, especially children. She has two dogs that she cherishes. She loves movies, vacationing, boating, and spending time with her family, which includes her mother and best friend, father, brother, sister-in-law, and two nieces. She has known Dr. Massengale and his family since she was nine years old and looks forward to continuing a relationship as an employee and friend.