Sunday, August 24 2014 12:56 AM EDT2014-08-24 04:56:42 GMT
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ORANGE BEACH, Ala. (WATE) - Many people were learning about the process of filing oil spill claims Tuesday at a BP office in Orange Beach, Alabama.
The parking lot at the office was full and people were even waiting outside in the rain.
About a dozen people were waiting for appointments Tuesday. Everyone else was making appointments for Saturday.
Bob McCullan was one of the people waiting. He's a construction worker who's only had two jobs in three months.
"I've just come down here to get some money. Last year, business was great. This year's not," McCullan said.
You sign when you start the process, then get information on how to get a claim number and an appointment.
Those who want to file claims have to bring a lot of paperwork including taxes, a Social Security card, a driver's license and what you earned last year and this year.
Most claims at the Orange Beach location are from restaurant workers, bar tenders and beach property owners.
"We have seen more people in the office this last week with the Alabama National Guard getting involved," said BP spokesperson Ashley Babb.
When asked why some people are having a hard time filing claims and how BP can make it easier, Babb didn't give an exact answer. "We realize it is an ongoing message and we are making it better on a daily basis."
BP is opening another claims office in Gulf Shores, Alabama.
Babb said they're seeing 200 people a day at the location in Orange Beach.