Driver's license renewals shifting to self-service

Driver's license renewals shifting to self-service

MEMPHIS (AP) - Tennessee residents needing to renew or replace their driver's licenses could be using self-service kiosks by November.

The Commercial Appeal reports the kiosk locations could include libraries, police precincts and county clerk's offices. State officials are in talks with a national retail outlet chain where some kiosks may be located.

Michael Hogan, director of the state's Driver License Issuance office, says the goal is to give customers more options and easy access, as opposed to going to driver service centers.

Out of the 4.6 million Tennesseans with driver's licenses, Hogan says 745,000 each year are renewals. Officials hope to have 80% of the renewals done using the kiosks.

Copyright 2012 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.

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