KNOXVILLE (WATE) – Knoxville police are investigating an armed robbery at a North Knoxville Sunday afternoon.
It happened at Vic and Bill's Deli on the 3500 block of North Broadway Street when two men armed with handguns robbed customers at gun point.
The family-owned Vic and Bill's was packed with the afternoon lunch crowd this Sunday.
"We had just sat down after ordering our food and two guys opened the door real quick wearing bandanas," said Ryan Moss, a customer still shaken by the robbery.
At first, Moss and other customers thought it was a joke, but then it turned serious.
"They just started yelling and one of them pulled out a gun," Moss recalled.
Owner Sherry Captain was in the kitchen when the two men burst through the door.
"They took the money out of the register and then they robbed everyone [in the store]," Sherry Captain said.
It took just minutes, but for the victims it felt much longer.
"You're just waiting for them to leave, you never know what's going to happen in a situation like this, everyone was just nervous and being cooperative," Moss said. Moss was robbed of his wallet with credit cards and some cash.
Captain tried to sound the exit door alarm but it didn't go off. She says it wasn't fear but anger that motivated her.
"I'm just mad, for robbing my customers and us, cause we work hard all day," Captain said.
But Vic and Bill's isn't the only business on the busy section of Broadway to be a victim of robbery this year.
"We had two in one week and that's why we have the surveillance camera no," Jill Fisher of Fisher Tire located across the street from Vic and Bill's.
Last December the tire business was robbed twice. In March, the Cash and Loan store next door to Vic and Bill's was robbed at gunpoint as well. Now police are using surveillance video from neighboring businesses including Fisher Tire to try to catch Sunday's suspects.
The video from Fisher Tire doesn't show much, but Jill Fisher hopes it will help.
"Most of these businesses have been here for a while and they want to help each other out when they can and keep the area's best interest in mind," she said.
The suspects fled the deli on foot but with the help of witnesses police were able to track down some of the stolen goods. Some cell phones and wallets were dumped in a trash dumpster at the Autozone on Magnolia and Castle, three miles from the place of the robbery.