Three years later, Sweetwater mechanic still has woman's car

Three years later, Sweetwater mechanic still has woman's car

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The truck Frieda Queen drives belongs to her son. The truck Frieda Queen drives belongs to her son.
Queen's car has been at The Shop for three years. Queen's car has been at The Shop for three years.
"It's the only thing that reminds me of him," Queen said. "It's the only thing that reminds me of him," Queen said.

By DON DARE
6 On Your Side Consumer Investigator

SWEETWATER (WATE) - A woman in Sweetwater thought she had found a trustworthy mechanic three years ago, but the results have been disappointing.  

The truck Frieda Queen drives belongs to her son. She hasn't driven her own car, a 1978 Chevy, for nearly three years.

In August of 2010, she took it to a garage called The Shop, owned by Finis Gentry.

Queen's husband, Raymond, bought the '78 Impala just months before he died.

"It's the only thing that reminds me of him," she said.

In June of last year, Queen told 6 On Your Side she had been waiting two years for the car to be painted and reupholstered, yet it was still in Gentry's shop.  

Receipts show she had written checks for $3,600. She said Thursday Gentry told her repairs would take only a few months.

Last June, we visited Gentry's shop and asked what the hold up was.

"We've had a couple of incidents. We got the car, we're working on it now," the owner said.
 
Thursday on the phone, Gentry told me the same thing.

Fed up with waiting, Queen filed charges and deputies arrested Gentry in 2011 for theft. He was scheduled to appear in court in August of last year, but it was postponed.

"I got a stack from the same district attorney," Queen said.

The stack of letters include court dates for hearings. Queen said twice the case has been delayed. The newest date is for June for yet another hearing.

Gentry, meanwhile, has told Queen she will get her car by that court date.

"I really and truly, I don't understand this man," Queen said.

No one at the shop Thursday, including Gentry, wanted to talk on camera.

Queen is not optimistic she'll get her old car back anytime soon.

She firmly believes the repair shop is taking advantage of her because of her age, but Finis Gentry said that's not true at all and promised to finish her car. 


Don Dare's 6 On Your Side reports can be seen every Monday, Wednesday and Friday on 6 News at 6:00.

If you have a consumer issue, call the 6 On Your Side Hotline at 865-633-5974 or email ddare@wate.com.

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