Sevierville bank chain forced to close

Sevierville bank chain forced to close; branches reopen with First Tennessee name

Posted:
Mountain National Bank branches reopened at First Tennessee Bank branches Monday morning. Mountain National Bank branches reopened at First Tennessee Bank branches Monday morning.
"We're encouraging people to do their banking as they always would. Come to the branch you've been seeing. Use the ATM. Use your credit cards," said First Tennessee East Region President Pam Fansler. "We're encouraging people to do their banking as they always would. Come to the branch you've been seeing. Use the ATM. Use your credit cards," said First Tennessee East Region President Pam Fansler.
"This is one of the first banks that I've really liked the people. It's like a family. I felt like they were my family. I just talked to the people. It'll be pretty much the same as it is," said Carolyn Sullivan of Sevierville. "This is one of the first banks that I've really liked the people. It's like a family. I felt like they were my family. I just talked to the people. It'll be pretty much the same as it is," said Carolyn Sullivan of Sevierville.

By HAYLEY HARMON
6 News Anchor/Reporter

SEVIERVILLE (WATE) - A local bank chain based out of Sevierville that was abruptly shut down Friday reopened Monday under a new name.

Mountain National Bank had twelve branches in Sevier and Blount counties.

They were closed by the Office of the Comptroller of the Currency on Friday, and an agreement between the FDIC and First Tennessee Bank immediately went into effect.

First Tennessee has now taken over all Mountain National Bank deposits.

Since the doors of every branch reopened Monday morning, customers of the former Mountain National Bank have been flooding in, wanting to know what the change means to them.

Representatives from First Tennessee were on hand at every location to answer customers' questions and reassure them that it's business as usual.

All the same Mountain National employees were even back at work Monday.

The only difference for people who already bank with Mountain National is that their existing account is now owned by First Tennessee.

"We're encouraging people to do their banking as they always would. Come to the branch you've been seeing. Use the ATM. Use your credit cards," said First Tennessee East Region President Pam Fansler.

Fansler said a lot of customers want to know if they're still able to use their checks and debit cards that say Mountain National on them.

"The answer is absolutely. Just continue to do business as you've done business in the past," said Fansler.

Customers who have been banking at Mountain National for years say they were shocked on Friday when they learned the bank was shut down.

They feel much better now after touching base with the new management.

"This is one of the first banks that I've really liked the people. It's like a family. I felt like they were my family. I just talked to the people. It'll be pretty much the same as it is," said Carolyn Sullivan of Sevierville.

To get ready for Monday's reopening, First Tennessee held a meeting Saturday with all Mountain National employees to go over the change.

It's unclear if any employees will be losing their jobs. First Tennessee says they will be evaluating their needs over the next couple of months.

All the existing Mountain National bank buildings will remain fully operational, but will be getting new First Tennessee logos and signs in coming weeks.

For customers who still have questions or concerns, they are encouraged to call or visit their local branch.

They can also call the FDIC toll-free at 1-800-356-1848.

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