Tennessee official warns against air condition scams

Tennessee official warns against air condition scams


6 News Anchor/Reporter

KNOXVILLE (WATE) - It's that time of year. The heat is on outside so you want to make sure your AC is working inside. Unfortunately, state officials are warning that scammers are on the loose to take advantage of you in your time of need.

"Their goal is to do a shoddy job and get as much money as they can or overcharge you," said Gary Cordell, Tennessee Consumer Affairs Director.

He said first check to see if your air conditioner is still under warranty. If you do have to pay out of pocket, make sure you get the best deal.

"We encourage folks to get a number of bids, especially if it's something that's going to be pretty substantial in cost," Cordell said.

He also said to get a written estimate, read the fine print and never pay up front.

HEP technician Orion Conrad confirms there are con men out there.

"I have heard a lot of horror stories where someone tries to sell them a new unit when their unit is really running good," he said.

His advice for avoiding an emergency service call?

"Have your regular, semi-annual check-ups, once in the spring and once in the fall, and also keep your units clean inside and out," he said.

The Tennessee Division of Consumer Affairs has a lot more advice for hiring reputable companies.

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