Knoxville warn seniors about medical alert scam

Knoxville warn seniors about medical alert scam


KNOXVILLE (WATE) - Knoxville police are telling senior citizens to be on the lookout for a scam involving medical services.

The scam, which has targeted seniors in Middle Tennessee, has recently been reported in areas of East Tennessee.

The target of the scam receives a recorded message offering personal emergency response services.

After listening to the call, a person tries to make arrangements for a "medical delivery."

The caller tells the victim that someone like a doctor or relative signed them up for the alert system.

The caller then tries to trick the victim into accepting the service and providing credit card or bank account information.

The number that appears on caller ID is a number that has been disconnected.

The Better Business Bureau has received reports of the scam from people in Tennessee, New York, Texas, Michigan, Wisconsin and Kentucky.

The Knoxville Police Department gives the following tips to senior citizens that may be targeted by the scam:

  • Ask for the name of the person you are speaking with, the name of their business, the address of their business, and their call back number.  Inform them you will be calling to get the listed number for the company and call it to verify the information they have provided.  Also, tell them you will be checking them out with the BBB.
  • Never do business with someone who just walks up to your door or calls you.  If you want to do business with them, ask all of the questions above and tell them you will get back with them after you have checked them out.
  • Never make quick decisions to order or schedule services, take your time and tell them you will get back with them.
  • Never provide or even confirm personal information to someone you don't know or haven't checked out first.
  • Call and report calls from businesses if you are listed on the Federal Trade Commission's "Do Not Call Registry" at or call 1.888.382.1222.  You can register for the "Do Not Call Registry" by calling the same number.
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Tennessee 37917

Telephone: 865.637.NEWS(6397)
Fax: 865.525.4091

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