Knoxville woman concerned about black flakes in her water

Knoxville woman concerned about black flakes in her water

Posted:
Black flakes in Cara Oden's water. Black flakes in Cara Oden's water.
"I'm concerned for the safety of my kids and if it's drinkable," Oden said. "I mean, it's pretty nasty." "I'm concerned for the safety of my kids and if it's drinkable," Oden said. "I mean, it's pretty nasty."
"That apartment complex is on a private line," explained KUB manager of regulatory compliance Debbie Ailey. "I think the best thing there is for them to talk with their maintenance personnel and try again to isolate the problem." "That apartment complex is on a private line," explained KUB manager of regulatory compliance Debbie Ailey. "I think the best thing there is for them to talk with their maintenance personnel and try again to isolate the problem."

By JOSH AULT
6 News Reporter

KNOXVILLE (WATE) - A Knoxville woman says the water in her apartment looks contaminated.

For the past two years, she says the water at the her West Vista Ridge Apartment has had black flakes in it. She wants to know if it is safe for her children to drink.

Cara Oden says the black flakes in her water have appeared in her tub and also in her kitchen sink.

Oden said they only appear about once a month.

"It's very hard to describe," said Oden. "I would say it's mold. It kind of looks like mold. I don't really know."

Oden says her biggest concern is what these flakes could do to her two children.

"I'm concerned for the safety of my kids and if it's drinkable," she said. "I mean, it's pretty nasty."

To help Oden know exactly what is in her water, 6 News took her concerns to KUB officials.

"That apartment complex is on a private line," explained KUB manager of regulatory compliance Debbie Ailey. "I think the best thing there is for them to talk with their maintenance personnel and try again to isolate the problem."

Ailey says the water going into the complex has been tested and has no problems. It would be up to the property owners to fix it, since the complex is on a private line.

After speaking to KUB, we contacted the apartment complex manager Sabrina Nelson.

Nelson said Oden first contacted her about the black flakes in December and that Tuesday was the only other time she knew there was still a problem.

Nelson has now contacted owner of the complex, and they have hired a plumber to check out the problem.

Nelson says Oden is the only person in the complex who has complained about the water.

"I would just like to see it get tested and if it's OK to drink," said Oden.

Ailey says there are several things people can do if they believe something is wrong with their water.

"They first thing customers should really do is try to determine whether it can be isolated to a particular tap or faucet," said Ailey.

KUB officials also say people can independently get their water tested for safety. There are several companies that provide those services.

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