Knoxville woman gets new water heater thanks to 6 News viewers

Knoxville woman gets new water heater thanks to generous 6 News viewers

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The old hot water heater was removed Tuesday and Wednesday the new 40-gallon replacement was installed. The old hot water heater was removed Tuesday and Wednesday the new 40-gallon replacement was installed.
"I am just grateful, I'm really grateful," Deborah Bailey said. "I am just grateful, I'm really grateful," Deborah Bailey said.

By DON DARE
6 On Your Side Consumer Investigator

KNOXVILLE (WATE) - Plumber Greg Monroe hoisted a brand new 40-gallon hot water heater from his truck Tuesday. It was donated by a generous Knoxville couple after they saw a 6 On Your Side story about Deborah Bailey.

Bailey has had to boil water in her kitchen to take a bath because her old hot water heater was broken, couldn't be repaired, and she didn't have the money for a new one.

She had been on a year-long waiting list at Knoxville Community Action Committee (CAC) office for a new hot water heater.

The couple wrote a check Monday night to Monroe to purchase the water heater and another one was given to Bailey to pay for its installation.  

"They came over yesterday and brought a check for the plumber for $150, to pay the plumber," she said. "I have a new water heater. I can have hot water without boiling it. It was nothing but God's touch. I am so grateful." 

The old hot water heater was removed Tuesday and Wednesday the new 40-gallon replacement was installed.

"I am just grateful, I'm really grateful," Bailey repeated.

Bailey says many viewers offered to buy her a hot water heater. She turned down other offers to help.

CAC Director Barbara Kelly says funding for the agency's Housing and Energy Office has been tight due to federal funding cuts over the last few years, and there are other people in need like Deborah Bailey.


You can see Don Dare's 6 On Your Side reports every Monday and Wednesday on 6 News at 5:00.

If you have a consumer question, send Don an email at ddare@wate.com or call his 6 On Your Side Hotline at (865) 633-5974.

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