Obamacare exchange debuts to high volume on website

Obamacare exchange debuts to high volume on website

Posted:
Tennessee's health care exchange uses the federal government website, which is being overloaded by those looking to sign up. Tennessee's health care exchange uses the federal government website, which is being overloaded by those looking to sign up.
"When you go to click the create account after doing the security questions and security answers, and it says the system is unavailable," says David Garrett, Jr. "When you go to click the create account after doing the security questions and security answers, and it says the system is unavailable," says David Garrett, Jr.

By MIKE KRAFCIK
6 News Reporter

KNOXVILLE (WATE) - While lawmakers clash over the Affordable Care Act, better known as Obamacare, the online health insurance marketplaces created by the law opened on Tuesday.

There have already been some technical glitches. The Obama Administration says those are being fixed.  

The government website Healthcare.gov allows you to shop around and compare plans and buy insurance, regardless of gender, age, or income.  

Tennessee's health care exchange uses the federal government website, which is being overloaded by those looking to sign up.  

"When you go to click the create account after doing the security questions and security answers, and it says the system is unavailable," says David Garrett, Jr.  

Since Tuesday Morning, Garrett has been looking online for insurance through the state's federally run healthcare exchange.

Garrett pays about $140 a month for a plan through his employer, but is looking to spend less. 

"Nobody has any idea how cheap it will be, but hopefully we'll find out soon once the site is working," Garrett said.  

Health care navigators have been taking calls from those with questions about the plans and have heard concerns over the website not working.  

"A majority of the phone calls our navigators have been getting is that the website is down, and so people are unable to go down and create an account and fill out an application, so it's due to a high volume of people trying to go on the marketplace," said Erin Hill executive director of Knoxville Area Project Access. 

Knoxville Area Project Access, the non-profit healthcare organization has been appointed as navigators in the new marketplace for people in East Tennessee.  

With the website down, navigators and organizations like KAPA just don't know the exact cost of premiums, co-pays or deductible for the plans.  

More than a half million Tennesseans are eligible for tax credits and subsidies.    

"It does seem like there's going to be a lot of ways in order to lower costs of your healthcare coverage. Anyone between 100 to 400 percent federal poverty guidelines will be potential eligible to receive subsidies, and so those will be able to go toward your premiums," said Hill.  

There is still plenty of time to enroll in the plan.  

You have until December 16 to enroll if you want your coverage to start on January 1.  

Individuals and small businesses have until March 31 under the early enrollment period.  

Knoxville Area Project Access plans to set up in public places like the health department and libraries, so they can help people in person.

The details on the outreach will be announced sometime soon.

Powered by WorldNow
All content © Copyright 2000 - 2014 WorldNow and WATE. All Rights Reserved.
For more information on this site, please read our Privacy Policy and Terms of Service.