Cumberland, Fentress Counties seeing problems with 911 service

Cumberland, Fentress Counties seeing problems with 911 service

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KNOXVILLE (WATE) - Emergency dispatch services from Cumberland and Fentress Counties are both seeing problems for cell phone users as of Sunday morning.

Officials from both counties say that a network problem is causing wireless users to receive an automated message, rather than get through to a dispatcher, when dialing 911.

If you have an emergency and need to speak with Cumberland County dispatchers, dial 931-484-6176.

If you need to reach Fentress County dispatchers, call 931-879-8142.

Officials say they are actively working to solve the problem.

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