Newport fast food restaurant hacked, credit card info stolen

Newport fast food restaurant hacked, credit card info stolen

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Newport police are investigating a string of fraudulent credit and debit card charges that they say point back to a fast food restaurant. Newport police are investigating a string of fraudulent credit and debit card charges that they say point back to a fast food restaurant.
Newport Police Chief Maurice Shults said his investigators believe the information was stolen through the credit card reader which was connected to the Bojangles' Wi-Fi account. Newport Police Chief Maurice Shults said his investigators believe the information was stolen through the credit card reader which was connected to the Bojangles' Wi-Fi account.
Tamara Carver says she recently got a call from her bank notifying her of a fraudulent charge on her account made in New Jersey. Tamara Carver says she recently got a call from her bank notifying her of a fraudulent charge on her account made in New Jersey.
"We've heard from a lot of people that had used their debit cards at Bojangles' that they've had some issues," said Jessica Rich. "We've heard from a lot of people that had used their debit cards at Bojangles' that they've had some issues," said Jessica Rich.
Outside Bojangles' Tuesday, a sign alerted customers the Wi-Fi was down, though people could still use their debit or cards for purchases. Outside Bojangles' Tuesday, a sign alerted customers the Wi-Fi was down, though people could still use their debit or cards for purchases.

By MIKE KRAFCIK
6 News Reporter

NEWPORT (WATE) - Newport police are investigating a string of fraudulent credit and debit card charges that they say point back to a fast food restaurant. Police believe the restaurant's Wi-Fi network may to be blame.    

Tamara Carver works near the Bojangles' in Newport and goes there often on her lunch break.  She says recently got a call from her bank notifying her of a fraudulent charge on her account made in New Jersey.

"You definitely use cash now. You don't want to use your debit, but it makes you aware, not only here but many other places that things can happen," said Cosby resident Tamara Carver.  

Carver believes the charge happened when she used her debit card at the Newport Bojangles' a few weeks ago. Carver's co-worker Jessica Rich says it happened to her mother the same day.    

"We've heard from a lot of people that had used their debit cards at Bojangles' that they've had some issues," said Rich.  

Neither Carver nor Rich said they reported the activity to the authorities, but six Newport residents reported fraudulent activity on their credit and debit cards to the Newport Police Department.

Newport Police Chief Maurice Shults said his investigators believe the information was stolen through the credit card reader which was connected to the Bojangles' Wi-Fi account.  

Police reports show hackers made purchases at different retail outlets out of state. One of the victims is a Newport police officer.

Another victim had $414.36 in fraudulent charges at a Walmart in North Brunswick, N.J. and a Sears in New Brunswick, N.J.

The highest unauthorized charge was $870.98 from two separate purchases at a IKEA store in Sunrise, Fla.

"The outreaching problem with this one is that it's reaching into states in the far northeast, and far as west as Missouri and south to Florida. It begins to look like it may be someone who is obtaining the information to try to sell it," said Newport Police Chief Maurice Shults.  

Outside Bojangles' Tuesday, a sign alerted customers the Wi-Fi was down, though people could still use their debit or cards for purchases.  

In a statement, the company says: "Bojangles' is aware that the credit card information of some customers may have been compromised at a small number of restaurants operated by a single franchisee, including one restaurant in Newport, TN. Steps were immediately taken to safeguard customer data by using a dial-up method for credit-card transactions that is secure."

"This is the holidays and people need their money. We work for it, that's just stealing," said Rich.  

Police don't believe there is an additional threat of hackers at any other nearby businesses. 

The company says no other Bojangles' in East Tennessee were affected.

Chief Shults said the each of the victim's banks stopped the fraudulent charges, and no money was lost.

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