Oak Ridge apartment complex without heat, hot water and power

Oak Ridge apartment complex without heat, hot water and power for days

Posted:
One resident had to buy a hot plate to cook food. One resident had to buy a hot plate to cook food.
Many residents only have one working outlet. Many residents only have one working outlet.
Residents are using space heaters to keep warm. Residents are using space heaters to keep warm.

By MIKE KRAFCIK
6 News Reporter

OAK RIDGE (WATE) - Residents at an Oak Ridge apartment complex have been without heat or hot water and, in some cases, without power for days.  

The residents say the apartment complex managers haven't done enough to fix the problem that began last Thursday.  

Residents 6 News spoke with estimate around 30 residents living in one of the buildings within the Jackson Square Apartment complex have been without hot water, heat and some without power.  

It's been three days since Vivian Noonan and her boyfriend were able to take hot showers.  Their apartment has had no hot water or heat since Friday.  

Noonan is legally blind and suffers from extensive health problems.  Noonan and her boyfriend sent their 15-month-old daughter to live with Noonan's parents.  

"I'm not even going to bring my daughter back here, I'm not going to," said Noonan.  

Maintenance workers provided a space heater for each apartment. Several residents say only one outlet in their apartment works.

"It is a dangerous thing to run things off one outlet, like a space heater, you can't run an extension cord, because it's just going to blow," said Noonan.

Residents Aigh-Ann and Christopher Perkins had to purchase an additional space heater to stay warm and a grill to cook. 

They say the space heaters aren't keeping them warm, especially since single-digit temperatures are lurking.  

Maintenance workers have been out trying to restore power at the complex during the past few days. So far, nothing has been fixed.  

"Maintenance was here about 2:00 in the morning, still flickering and off and on, they left," said Freecia Burchett, an apartment complex resident.

We spotted some electricians at the complex, along with the apartment complex manager. They declined to provide a comment.  

Noonan and her boyfriend say they plan to contact the Oak Ridge Codes Enforcement Division. The department says they can't help until they receive a formal complaint.  

"If there is no resolution, that's when we get contacted to step in and take care of the situation through their codes enforcement process," said Matthew Widner, City of Oak Ridge Codes Enforcement Division housing specialist.  

Once a complaint is filed, the codes enforcement division will then investigate and the city's attorney could take any necessary legal action against the landlord.

Tennessee's Uniform Residential Landlord and Tenant Act states the landlord must help the tenants in a reasonable amount of time. It also states landlords must provide other essential services like heat, hot water and electricity, and possibly provide other accommodations in extreme conditions.

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