Woman faced with $3000 water bill in Rogersville

Woman faced with $3000 water bill in Rogersville

Rogersville, TN - Thursday night, Angie Barrett took a stand for her mother Betty Luster, who is staring down a $3,000 water bill. 

Barrett and her husband attended a Persia Utility District board meeting to appeal to the board and Superintendent, Gary Newton. 

"If they would have just left her a note it would have been fixed then and then it would have took care of that 3000 dollars and we wouldn't have even had a problem with it," said Barrett.

But Newton said all his employees follow proper procedure.

"They look at the meter to see what it's doing and if wasn't doing nothing then they didn't think it had a problem," said Newton.

When News Channel 11 asked Newton for an official comment, he replied saying "No Comment." 

The board told Barrett there's nothing they could do.

Her mother now must pay $100 a month on top of her current water bill. Barrett plans to seek legal aid.






Many of us are bracing for high electric and water bills after this influx of cold weather.But an area woman told us she got  a water bill that left her in shock.

78-year old Betty Luster works full time and  lives by herself in Rogersville.

She says normally, water bill from Persia Utility District totals around 40 dollars but a few months ago she opened her mailbox and saw that her bill had skyrocketed to more than $3,000.
Back in September, Betty received a bill for 90 dollars, which is double what she usually pays. She had her water turned off so she could find the problem.

Turns out she had a leak under her house, which she then fixed.But by the time her next bill arrived, the damage had already been done.

She's already started making payments on that amount due, but her family is taking a stand for her saying she wasn't liable.

"I don't think she owes it. I think it's the negligence of the water meter reader they saw that it was double what is usually was...give her a courtesy call or leave a note on the door or something. Something was obviously wrong," said Angie Barrett, Betty's daughter.

Angie Barrett says after her mother appealed to Persia Utility District, they removed only 10 percent of the final total.
The Persia Utility District Superintendent, Gary Newton said he had no comment on the issue.

Angie Barrett says she plans to take her concerns to the Persia Utlity District Board tomorrow evening at 7 pm. To have the amount owed erased.



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