Deep freeze meant big business for Knox cleanup companies

Deep freeze meant big business for Knox companies specializing in cleanup

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Companies specializing in cleanup say they were busy all throughout Knoxville and Knox County. Companies specializing in cleanup say they were busy all throughout Knoxville and Knox County.
"Homes around here weren't designed for a freeze we've seen" said plumber Trent Eidemiller. "Homes around here weren't designed for a freeze we've seen" said plumber Trent Eidemiller.
He says most of the ruptured pipes he's fixed this week had ruptured in attic and many homeowners don't do a good job of insulating attics. He says most of the ruptured pipes he's fixed this week had ruptured in attic and many homeowners don't do a good job of insulating attics.
"Since Sunday night, we've been 24/7, non-stop. Probably at any given time we have 200 customers ready to have their house cleaned up," said Will Brock at SERVPRO, a water damage restoration company. "Since Sunday night, we've been 24/7, non-stop. Probably at any given time we have 200 customers ready to have their house cleaned up," said Will Brock at SERVPRO, a water damage restoration company.

By MIKE KRAFCIK
6 News Reporter

KNOXVILLE (WATE) - Now that the deep freeze that embraced East Tennessee is thawing out, cleanup is underway.

As soon as the temperatures turned the corner, 6 News started getting reports of burst pipes in sprinkler systems and water supply lines.  

Companies specializing in cleanup say they were busy all throughout Knoxville and Knox County.  

A pipe in the attic of Karen Taniguchi's West Knoxville proved to be no match for this week's extremely cold temperatures.  

She says the pipe busted causing water to leak into her living room.  

"When I walked in here, I saw literally just water gushing out of the ceiling," said Taniguchi.  

Taniguchi said parts of her floor were under about an inch of water from the leak.  

Crews were drying out and trying to minimize damage to her home as well as countless others in East Tennessee.  

"Since Sunday night, we've been 24/7, non-stop. Probably at any given time we have 200 customers ready to have their house cleaned up," said Will Brock at SERVPRO, a water damage restoration company.

Ruptured pipes mean big businesses for the owners of Superior Carpet and Rug Cleaning.

They were treating dozens of rugs Friday, mostly oriental ones. They say each rug takes around three days to clean.

The owners expect to pick up even more next week once the water damage sets in even more homes.  

"We knew this was coming, and we knew it was a trickle-down effect. Once the contractor calls us, we go pick up the rugs," said Kerry McGuffie, owner of Superior Carpet and Rug Cleaning.  

Trent Eidemiller, who owns his own plumbing company, says he's booked 80 calls for service in the 24 hour period starting on Tuesday.

"Homes around here weren't designed for a freeze we've seen" said Eidemiller.

He says most of the ruptured pipes he's fixed this week had ruptured in attic and many homeowners don't do a good job of insulating attics. 

"The attics we've been in, in one case I was out well past midnight, it was just as cold inside as it was outside," said Eidemiller.  

He says the most important thing to do is to keep an attic nice and warm to prevent the chance your pipes will freeze.  

Eidemiller recommends homeowners use pex-plumbing, home heating pipes which are made from polyethylene, which can handle more extreme temperatures than copper pipe, which is most commonly used in homes today.

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