Bean Station couple claims mobile home damaged by delivery

Bean Station couple claims mobile home damaged by delivery company

Clyde Herbert's mobile home in the ditch Clyde Herbert's mobile home in the ditch

6 On Your Side Consumer Investigator

A young couple from Bean Station says their mobile home was damaged when delivered in early April and they want it fixed.

Jim Hannan and his son-in-law Clyde Herbert showed WATE where Herbert's new home was damaged while being backed down their driveway in Bean Station.

The mobile home delivery crew accidentally backed it into a ditch about a hundred yards from the home's site location. Fire department workers from Bean Station struggled for hours to free the 70 foot long single wide home.

Hannan states, "Everything was ripped out. The plumbing on the bottom was torn out. The front door to the home doesn't close. In the back of the trailer, there is more damage and if you look at the frame, it's bent, completely bent. I'm just hoping these guys will come out and take care of the damage."

Hannan claims the moving company says it's not their problem

The company hired to move the trailer work out of this office in Caryville., Valley Mobile Home Sales and Service was hired to move the mobile home. The company is licensed, bonded and insured.

When the trailer was eventually pulled out of the ditch, it was left on the driveway and the Valley Mobile Home crew left. Clyde Herbert and his father-in-law paid another company to finish moving it onto their property. Valley refuses to make repairs for Herbert and his wife, it's the first home for them and their disabled baby daughter.

Becky Atkins, former owner of trailer, lived in the 25 year old trailer for ten years. She posted it on Craigslist and gave it away, saying it was in good shape.

Atkins says, "The siding was fine, there were no rips or tears, no leaks inside."

Hannan says his own doubled wide was brought down the same driveway with no problem two years ago.

Harley Hill, is the owner of Valley Mobile Home. There was no contract with Valley Mobile Home, just a paper with Harley Hill's name confirming payment of $1,350.

Hill says neither he nor his delivery crew are liable for the damage to the trailer. He claims the damage happened before the home was picked up, not after it was driven off the road. He also states the $1,350 charge was a bargain.

At this point Clyde Herbert is left with a damaged mobile home and the mobile home mover apparently unwilling to take any further steps. Herbert is filing a complaint with the TN State Consumer Affairs Office that has jurisdiction over contractors like Hill.

Powered by WorldNow

1306 N. Broadway NE Knoxville,
Tennessee 37917

Telephone: 865.637.NEWS(6397)
Fax: 865.525.4091

Can’t find something?
Powered by WorldNow
All content © Copyright 2000 - 2014 Young Broadcasting of Knoxville, Inc. A Media General Company.