Eric Church cancels 400 scalped tickets to his Knoxville show

Eric Church cancels 400 scalped tickets to his Knoxville show

Eric Church (source: Wikipedia) Eric Church (source: Wikipedia)
6 News Reporter

KNOXVILLE (WATE) - Have you ever tried to get tickets to a concert or game and had no luck finding the tickets at face value? One country music artist is trying to change that by cracking down on scalpers. Eric Church has been canceling tickets that appear to be bought by scalpers and are violating the maximum purchasing requirements.

Church's management team has canceled around 400 tickets to his show at the Thompson Boling Arena coming up in October. Church's manager says these tickets appear to be purchased by scalpers using technology to their advantage. He says Eric wants his fans to enjoy his concert at a fair price and not get ripped off by ticket scalpers.

Alexis Huddleston goes to concerts at Thompson Boling Arena, but like many fans has a hard time finding tickets for a reasonable price.

“Very rarely have I gotten a ticket at face value off the actual venue's website. Normally I have to go through a secondary site,” said Huddleston.

Thompson Boling Arena Director Tim Reese said scalpers purchase many tickets and resell them on secondary websites for more than face value. He's been working with Eric Church's management team to spot and stop the scalping for church's Knoxville concert.

“We found some secondary market purchases. We found a lot of purchases for folks that exceeded the amount of tickets. There was a four ticket limit for fan club,” said Tim Reese.

Church set a limit. A person may purchase up to four tickets during pre-sale and a total of eight tickets for a concert. Reese and Church's management team looked for purchase violations.

“Multiple addresses with single names and multiple use of a credit card so those were things we were looking for,” said Reese.

Around 400 tickets have been canceled for the Knoxville show because they appeared to be purchased by scalpers.

Fielding Logan, who is on Church's management team, says Church feels strongly about getting tickets to his fans at face value.

“He has a reasonable ticket price for his show and that's the price he wants his fans to pay,” said Logan.

To help stop scalping, Church's fan club presale tickets and the best thousand seats to his shows are now will call only. Huddleston hopes more artists follow Church's lead.

“I hope eventually I won't have to spend hundreds of dollars on a ticket that should be 50 or 60 dollars,” said Huddleston.

The 400 tickets will go back on sale to the general public through Thompson Boling Arena. Reese says they are releasing around 50 tickets a week.

According to Reese and Logan scalpers are using bots, abusing fan club privileges and hiring people to buy tickets for them.

Reese wants buyers to beware. He says scalpers also use websites that appear to be the venue's website. Reese wants buyers to make sure they are buying from the venue's website and not an unscrupulous scalper.

To buy Eric Church tickets go to Thompson Boling Arena's ticket site at To order tickets by phone call (865) 656-4444
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