P.F. Chang's confirms credit and debit card breach

P.F. Chang's confirms credit and debit card breach

Posted:
Another national chain announced its customer information has been compromised. This time it's the Asian food chain P.F. Chang’s. Another national chain announced its customer information has been compromised. This time it's the Asian food chain P.F. Chang’s.
The company first learned of the possible breach on Tuesday from the Secret Service. A forensic investigation later revealed credit card and debit cards were exposed, but it doesn't know yet when it started happening and which stores were affected. The company first learned of the possible breach on Tuesday from the Secret Service. A forensic investigation later revealed credit card and debit cards were exposed, but it doesn't know yet when it started happening and which stores were affected.
By DREW GARDNER
6 News Reporter

KNOXVILLE (WATE) - Another national chain announced its customer information has been compromised. This time it's the Asian food chain P.F. Chang’s.

The company announced Friday data from credit and debit cards used at its restaurants was stolen.

It's now the latest to join a growing list of companies hit with massive customer data breaches.

The company first learned of the possible breach on Tuesday from the Secret Service. A forensic investigation later revealed credit card and debit cards were exposed, but it doesn't know yet when it started happening and which stores were affected.

Jackie Willard frequents the P.F. Chang's on Knoxville's west side three to four times a month.

"I love their food," said Willard. "I can't help it. It's just great."

She says she often uses her debit card to pay.

"It's a little scary," said Willard. "It makes me wonder if I should go back to check writing. Is that safer? I don't know."

The company released a statement saying:

"At P.F. Chang's, the safety and security of our guests' payment information is a top priority. Because we are still in the preliminary stages of our investigation, we encourage our guests to be vigilant about checking their credit card and bank statements. Any suspected fraudulent activity should be immediately reported to their card company. We sincerely regret the inconvenience and concern this may cause for our guests."

"I'm going to call and find out what charges have been put on there and make sure they are all mine," said Willard.

As a precaution while the investigation continues the company is using manual card readers at all of its 209 locations until further notice.

More online: P.F. Chang's Security Compromise Update

The restaurant has set up a section on its website for the public to receive updates and answers to their questions.

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