Contact us

We want to hear from you. Contact us in the following ways:

WATE 6 On Your Side

1306 North Broadway

Knoxville, TN 37917

Main Line: (865) 637-6666

Submit a news tip

Report It LogoHelp shape the way WATE 6 On Your Side covers the news that matters the most to you. The easiest way to send video or photos to our reporters and producers is to Report It!

Department heads/managers:

Send us a fax

Main: (865) 525-4091

Newsroom: (865) 523-3561

Sales Department: (865) 521-6611

Request video

To request segments on DVD please contact HP Video. HP Video is not affiliated with WATE 6 On Your Side and charges a fee for services.

For video licensing requests contact Production Supervisor, Tom McCoy.

Having trouble watching WATE?

If you're having trouble getting WATE's signal, please click here to let us know.

Report closed captioning concerns

For closed-captioning issues during programs airing on WATE 6 On Your Side, contact Tom McCoy:

Voice: (865) 633-6871

Fax: (865) 633-5617


To report Closed Captioning problems, issues or concerns with the program that is currently on the air please contact our Captioning Hotline by e-mail, fax or phone:



Captioning Hotline: (865) 633-6871

Fax: (865) 633-5617


We will make every effort to investigate your inquiry within 1 business day.

To submit written issues, complaints or concerns, please contact the following:

WATE Chief Engineer

1306 Broadway, NE

Knoxville, TN 37917


Before submitting a formal written complaint, we recommend you first contact our captioning hotline. We may be able to resolve your issue immediately without the need for a formal complaint.