Contact Us

We want to hear from you. Contact us in the following ways:

WATE 6 On Your Side
1306 North Broadway
Knoxville, TN 37917
Main Line: (865) 637-6666

Submit a news tip

Help shape the way WATE 6 On Your Side covers the news that matters the most to you. The easiest way to send video or photos to our reporters and producers is to Report It!

Department heads/managers:

Coby Cooper, General Manager
Kim Byrd, General Sales Manager
Alison Coe, News Director
Jack Lail, Digital Director
Melanie Morris, Director of Programming and Community Development
Matt Barrick, Creative Services Director
Brian Kroth, Chief Engineer
Tom McCoy, Operations Manager
Brian Engelstad, Chief Photographer

Send us a fax

Main: (865) 525-4091
Newsroom: (865) 523-3561
Sales Department: (865) 521-6611

Request video

To request segments on DVD please contact HP Video. HP Video is not affiliated with WATE 6 On Your Side and charges a fee for services.

For video licensing requests contact Production Supervisor, Tom McCoy.

Having trouble watching WATE?

If you’re having trouble getting WATE’s signal, please click here to let us know.

Report closed captioning concerns

For closed-captioning issues during programs airing on WATE 6 On Your Side, contact Tom McCoy:
Voice: (865) 633-6871
Fax: (865) 633-5617
Email: captions@wate.com

To report Closed Captioning problems, issues or concerns with the program that is currently on the air please contact our Captioning Hotline by e-mail, fax or phone:

E-Mail: captions@wate.com
Captioning Hotline: (865) 633-6871
Fax: (865) 633-5617

We will make every effort to investigate your inquiry within 1 business day.

To submit written issues, complaints or concerns, please contact the following:

WATE Chief Engineer
1306 Broadway, NE
Knoxville, TN 37917

Before submitting a formal written complaint, we recommend you first contact our captioning hotline. We may be able to resolve your issue immediately without the need for a formal complaint.