Tennessee not issuing coronavirus stats on Sunday due to ‘unplanned shutdown’

Coronavirus

NASHVILLE, Tenn. (WATE) – The Tennessee Department of Health said Sunday it was not releasing coronavirus statistics because of an “unplanned shutdown.”

In a Twitter, post the department said:

“TDH will not issue data on COVID-19 cases and tests on Sunday, June 28, due to an unplanned shutdown of the state surveillance system. Daily provision of case counts and additional data will resume once the system returns to full functionality. Full statement below.”

In a news release, the Tennessee Department of Health said:

“TDH uses the National Electronic Disease Surveillance System Base System, known as NBS, developed by the Centers for Disease Control and Prevention to help local, state and territorial health departments manage reportable disease data and send it to CDC. This system houses data for all reportable diseases in Tennessee, including COVID-19, and is the system health department staff members use to perform public health case investigations.

“Due to an extremely high volume of both COVID-19 and other laboratory test results being reported, there have been recent intermittent backlogs of labs in queue to be imported into the NBS system. This issue is not unique to Tennessee, and is affecting all NBS jurisdictions. The TDH team has been working closely with the NBS vendor and Tennessee State Government information technology support to quickly implement fixes that have been identified.

“At approximately 2 a.m. CDT June 28, the element of NBS that imports laboratory results encountered an unplanned shutdown. This issue was corrected by TDH and state information technology teams, and laboratory imports to NBS were restarted by 11 a.m.

“Due to the ongoing backlog and this unplanned shutdown, a limited number of COVID-19 test results were imported into NBS in the last 24 hours. TDH will not release updated COVID-19 numbers today since our data are incomplete. This will also affect our metropolitan health department partners and their data updates tomorrow.

“These technical issues may cause a delay in local public health officials contacting people recently diagnosed with COVID-19. Please consult information online or contact your local health department if you were recently diagnosed with COVID-19 and have questions about next steps.”

Copyright 2021 Nexstar Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.

Coronavirus COVID-19 videos

Biden slams Trump for 'knowingly' lying on COVID

McEnany: Trump 'never lied' to the public on COVID

Trump bemoans virus restrictions in North Carolina

University of Tennessee relocating Massey Hall residents to make room for COVID-19 self-isolation cases

Coronavirus in Tennessee: Knox County reports 100 new cases, 157 new inactive cases

Knox County Health Dept. says plan in place for vaccine distribution

UT Chancellor: Some dodging COVID-19 precautions

Two Tennessee women participating in a COVID-19 vaccine study

Tennessee teachers asking for more safety measures

State launching COVID-19 schools dashboard

Knox County Health Dept.: Numbers reflect new timeframe for inactive cases

Clinton High School cancels next 2 weeks of games due to virus

UT chancellor: Fraternities trying to avoid COVID-19 precautions

Trending Stories

WATE 6 Storm Weather School

WATE 6 On Your Side Twitter