Several families in Blount County were without power on Wednesday even though they say they’ve paid their rent which includes the electricity bill. Tenants at Lakemont Village Apartments off Alcoa Highway in Louisville said it happened with no warning and they’re pointing fingers at the landlord.
Christina Ryan did not expect to see her power cut off when she got back from work. She lives here with her husband and three kids.
“Where are my kids going to go? How am I going to feed them?” she said.
It didn’t make sense to her because she said she’s been paying $185 a week in rent. She was not alone. There are more than 30 apartments there and it appeared most of them also did not have power.
“You feel like you’re being stolen from. You feel like you’re being lied to,” said tenant Melanie Paris.
Paris and others were not able to get a hold of the landlord. WATE 6 On Your Side called him several times but did not get a response.
Tenants said the landlord recently bought the property. They did not know when the power would turn back on.
The Tennessee Department of Health says the Landlord Tenant Act applies to Knox County. Therefore, tenants can file a complaint with the Tennessee Consumer Affairs Division.
Filing a complaint does not result in a home visit. Consumer Affairs will try to contact the landlord to help mediate the situation. If the landlord does not agree to mediation, then legal action is the standard response.