A Knox County family’s Thanksgiving week started with a donation and installation to get them through the cold winter months.
The Knox County Fire Prevention Bureau posted on social media that two firefighters were helping a hearing impaired family in East Knox County install smoke alarms.
While at the home, the firefighters learned the family wasn’t able to fix their HVAC, as it was broken and didn’t work. The firefighters grew concerned about the family’s need for heat.
“This one weighed on our hearts because we knew their circumstances were different because of their hearing impairment. Then to have no heat, the weather getting cold, we felt compelled that we had to do something,” said Larry Wilder, a fire and life safety specialist with the fire bureau.
So, they called on help.
“We cannot do these kinds of things unless we have support,” said Wilder.
The Home Depot on Schaad Road donated two portable heaters to the family. The much-needed heaters were delivered the same day as a surprise.
The Fire Prevention Bureau issued a reminder to others in the community:
As a reminder, with colder temperatures coming as winter takes hold of East Tennessee, please check your neighbors to make sure they are safe and warm.
In a statement to WATE 6 On Your Side, The Home Depot said:
Our store associates are always out in their local communities helping those in need. Honestly, it’s ingrained in our culture. Giving Back and Doing the Right Thing are two of the core values at The Home Depot and I’m sure that’s what drove this store to help the family…”