KNOXVILLE, Tenn. (WATE) – Summit Medical Group is now offering telehealth appointments. The move allows current or new patients to meet with physicians virtually amid the COVID-19 pandemic.
Instead of going into a doctor’s office or clinic, patients can live video chat on their smart phone or computer from their homes.
Dr. Benjamin Huff gave WATE 6 On Your Side reporter Elizabeth Kuebel a look at what would be a typical telehealth appointment. Huff is a family medicine physician with Summit Medical.
“We talk to a lot of people about their upper respiratory symptoms,” he said. “We follow up on medications that we’ve started. I’ve got people that they’re following up on their blood pressure or diabetes. And we’re able to just, ‘hey how are these things going from this standpoint? How are you doing?’ It’s that face to face reassurance, with that rapport that we’ve got with our patients to just kind of encourage them in these trying times.”
The medical group is offering video and phone appointments, so patients can get the care they need without leaving their homes.
Dr. Huff sends his patients a link via text or email. By clicking the link, patients are sent to a virtual waiting room and able to connect with Huff online.
“We want it to work for all of our patients, whether or not they were technologically savvy or challenged,” he said. “I think we’re all just trying to be available and just trying to help everybody navigate through this.”
Right now, it’s also an added layer of safety. Summit Medical says patients being assessed remotely helps further limit the potential spread of infectious diseases, like COVID-19.
“This gives us an ability to see those patients that need to go that step further to where they are not exposing themselves unduly or exposing others with the virus,” Dr. Huff said.
We’re told Summit Medical Group patients should call their primary care physician’s office to set up a telehealth appointment. New patients should view the list of physicians here, who are currently accepting new patients, and then contact the office of their choice to set up an appointment.
- Coronavirus Timeline: TN Dept. of Health reports over 126K total cases, along with over 1,200 deaths
- CHART: Tennessee Department of Health’s count of coronavirus cases by day in state
- Coronavirus in Tennessee: Knox County reports two new deaths, 132 new recoveries
- Hawkins County extends mask mandate through August 29
- Tennessee defends COVID-19 response to oversight chair
- Second stimulus check: Where Biden, Harris stand on COVID payment proposals
- No vote on restricting gathering sizes at Knox County Board of Health’s Aug. 12 meeting
- Tennessee Coronavirus: Cases rise by 1,478 and deaths are up 18 in state’s COVID-19 report
- Coronavirus in Tennessee: Knox County reports benchmark improvements Wednesday
- Tennessee store clerk attacked over mask: ‘They determined it was best to let me go’
- Scientists uneasy as Russia approves 1st coronavirus vaccine
- 2 men charged for throwing party at ‘The Fashion House’ in East Nashville
- More than 800 students in one Georgia school district quarantined after 1st week of classes
- 21-year-old Florida man recovers from mild COVID-19, then his organs began to fail
- 14-year-old contracts COVID-19, ‘I thought I was going to die’